Last Updated: 27th September 2023
Direct Auto Switch (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with New Zealand privacy laws
1. Information We Collect
1.1 Personal Information: We may collect the following personal information:
- Contact Information: Name, email address, phone number, and shipping address
- Order Information: Details of products or services you purchase from us
- Payment Information: Payment card details (we do not store payment information) or bank account numbers (we do not store bank account information)
- Communications: Records of your correspondence with us
- User Account Information: When you create an account on our website, we collect your username and password for authentication purposes
1.2 Usage Information: We may collect non-personal information related to your use of our website and services, such as IP addresses, browser type, and device information
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 Order Fulfilment: To process and deliver your orders and provide customer support
2.2 Account Management: If you create an account, to manage and maintain your account
2.3 Communication: To respond to your inquiries, provide updates, and send transaction-related information
2.4 Marketing: To send you promotional and marketing materials if you’ve opted in to receive them
3. Sharing Your Information
We may share your personal information as follows:
3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist in fulfilling orders, processing payments, or providing customer support
3.2 Legal Compliance: We may disclose your information to comply with legal obligations or respond to government requests
4. International Data Transfers
Due to our servers being located overseas, your information may be transferred to and stored in other countries. We take reasonable steps to ensure that your information is adequately protected in accordance with New Zealand privacy laws
5. Security
We employ security measures to protect your personal information. However, no method of transmission over the internet is entirely secure. We cannot guarantee the absolute security of your data
6. Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our website and services. This information helps us to improve our website and services, and to deliver more personalized experiences to our customers. You can opt out of receiving cookies by adjusting your browser settings. However, this may disable some features of our website and services
7. Your Rights
You have the right to access and correct your personal information. You also have the right to opt out of receiving marketing materials from us. To exercise your rights, please contact us at the contact information below.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the “Last Updated” date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Direct Auto Switch
PO Box 992
Christchurch 8140
New Zealand
Phone: 02102527886
Email: sales@directrange.co.nz
Privacy Act 2020
For more information about your privacy rights under New Zealand law, please visit the website of the Office of the Privacy Commissioner: https://www.privacy.org.nz
You can also read the full text of the Privacy Act 2020 on the website of the New Zealand Legislation: https://www.legislation.govt.nz/act/public/2020/0031/latest/whole.html