Last Updated: 27th September 2023
1. Acceptance of Terms
1.1. These terms and conditions (“Terms”) govern your use of the Direct Auto Switch website (“Website”) and your relationship with Direct Auto Switch (“Business”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
2. Use of the Website
2.1. You must use the Website only for lawful purposes and in strict compliance with all applicable laws and regulations in New Zealand.
2.2. You are responsible for safeguarding the confidentiality of your account credentials (if applicable) and for all actions performed through your account.
3. Product Information
3.1. Direct Auto Switch strives to provide accurate and current product information. Please be aware that product descriptions and prices may change without prior notice.
4. Ordering and Payment
4.1. When you place an order on our Website, you are agreeing to pay the specified price for the products you order, including any relevant taxes and shipping charges.
4.2. Payment transactions are securely processed through our trusted payment partners.
4.3. Direct Auto Switch retains the right to cancel or decline orders at its discretion. If an order is cancelled, Direct Auto Switch will refund the customer’s payment in full.
4.4 Cancellation of Orders
4.4.1. You may request to cancel an order placed on our Website, provided that the order has not been processed or shipped. To initiate a cancellation, please promptly contact our customer support team using the contact information provided on the Website.
4.4.2. We will make every effort to accommodate your cancellation request, subject to the status of the order. However, please be aware that we cannot guarantee the cancellation of orders that have already entered the processing or shipping stages.
4.4.3. If an order cannot be cancelled due to processing or shipping, please refer to our “Returns and Refunds Policy” for comprehensive information on returning the product(s) after delivery.
5. Shipping and Returns
5.1. Shipping times and fees are detailed during the checkout process. For a comprehensive understanding of our shipping policies, please refer to our ‘Shipping Policy’ available on the website.
5.2. For detailed information about returns and refunds, please refer to our ‘Returns and Refunds Policy‘ available on the website.
6. Intellectual Property
6.1. All intellectual property rights, including copyrights, trademarks, and patents, related to the Website, its content, and the products sold on the Website are owned by or licensed to Direct Auto Switch.
6.2. Reproduction, distribution, or use of any content from the Website without prior written consent from Direct Auto Switch or otherwise authorized by Direct Auto Switch is strictly prohibited.
7. Limitation of Liability
7.1. To the maximum extent permitted by New Zealand law, Direct Auto Switch shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Website or its products, including but not limited to damages for loss of profits, business interruption, data loss, or personal injury.
7.2. Direct Auto Switch is not liable for any damages caused by your own negligence or misconduct.
8. Governing Law and Jurisdiction
8.1. These Terms are governed by and interpreted in accordance with the laws of New Zealand. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts.
9. Changes to Terms
9.1. Direct Auto Switch reserves the right to amend these Terms at any time without prior notice. Changes take effect immediately upon posting on the Website, and continued use implies acceptance of the modified Terms. The most recent version will be posted on our website with the ‘Last Updated’ date.